Our Reviews

Rebecca T|2026 GMC Terrain

Confirmed Sales Customer

5/20/2025

Always an A+ situation, great people!

ERIC WEBER

5/21/2025

Rebecca, we appreciate your positive review of your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

COPLEY, OH

Jeffrey B|2020 GMC Acadia

Confirmed Service Customer

6/12/2025

Great and fast service

6/13/2025

Jeffrey, we're glad everything was completed quickly and to your satisfaction! Until the next time we meet, take care!

Business Response

ORRVILLE, OH

Wendy W|2025 GMC Terrain

Confirmed Service Customer

7/2/2025

Premier was able to get me in right away when I had something in my tire and it was losing air. This is where I lease all my cars and service them. Love this dealership!

7/4/2025

Wend, thank you for choosing Premier GMC as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

Business Response

COPLEY, OH

David T|2024 GMC Sierra 1500

Confirmed Service Customer

7/22/2025

As always everyone at Premier does a great job.

7/23/2025

David, thank you for choosing Premier GMC as your first choice for all your automotive needs! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DOYLESTOWN, OH

John C|2023 GMC Terrain

Confirmed Service Customer

7/22/2025

Service was thorough and quick!

7/23/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LITCHFIELD, OH

William E|2025 GMC Sierra 1500

Confirmed Sales Customer

8/5/2025

From the time we arrived to start talking about a purchase to the time we completed the purchase it was smooth and easy.

CHARLES WRIGHT

8/6/2025

William, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

MEDINA, OH

Patricia Z|2025 GMC Acadia

Confirmed Service Customer

8/10/2025

Customer service top notch

8/13/2025

Patricia, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MEDINA, OH

Timothy L|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

8/27/2025

Normal service. Happy car wash is working,, again!!

8/28/2025

Timothy, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DALTON, OH

Nicholas P|2021 GMC Acadia

Confirmed Service Customer

9/1/2025

Quick and very efficient

9/2/2025

Nicholas, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

NORTON, OH

D. M|2020 GMC Acadia

Confirmed Service Customer

9/9/2025

Great as always!

9/10/2025

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WADSWORTH, OH

James G|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

6/17/2025

They fixed my recall quickly and got me back on the road

6/18/2025

James, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MEDINA, OH

Brian F|2025 GMC 1500 Sierra

Confirmed Sales Customer

7/10/2025

No pressure, very easy

AUSTIN MONTY

7/13/2025

Brian, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

MEDINA, OH

Thomas W|2022 GMC Terrain

Confirmed Service Customer

7/24/2025

This is 1st time I used Premier for service Need oil Change On ZGNC Terrian would take 2 weeks to near Gmc dealer. Scheduled 3 days at Premier. Excellent service and done in 30 minutes.

7/25/2025

Thomas, your satisfaction is important to us, so we want to sincerely thank you for choosing Premier GMC and we hope to see you again soon!

Business Response

SEVILLE, OH

Mark F|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

8/15/2025

ALL the staff was amazing to work with!! That was the best vehicle purchase I’ve ever had!! They have earned my business.

AUSTIN MONTY

8/17/2025

Mark, we're happy you found our staff to be so supportive during your experience here at Premier GMC. We sincerely value your business and look forward to your next visit!

Business Response

FAIRLAWN, OH

Larry E|2023 GMC Terrain

Confirmed Service Customer

10/19/2025

I arrived at my appointment time and my vehicle was taken to the service bay as soon as I arrived. I had my oil changed and tire rotation and inspection. Within 30 minutes I was on my way home. The service manager and auto tech were very professional and courteous. The work was performed to my satisfaction with no complaints.

10/20/2025

Larry, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Premier GMC. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

BRUNSWICK, OH

William V|2025 GMC Yukon XL 1500

Confirmed Sales Customer

6/11/2025

First class dealership. I didn’t know what to expect traveling over two hours for my purchase. Once I arrived my vehicle was cleaned and placed right in front of the showroom. Robert greeted me follow by John. Everything was seamless from there.

ROBERT APPLEGATE

6/12/2025

William, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

N HUNTINGDON, PA

Robert H|2022 GMC 1500 Sierra

Confirmed Service Customer

6/18/2025

Always a positive experience. Friendly, knowledgeable staff that care about their customers and quickly resolve their needs. Never had a time where my experience didn't exceed expectations.

6/19/2025

Robert, we're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WOOSTER, OH

William P|2024 GMC Sierra 1500

Confirmed Service Customer

6/18/2025

Great

6/19/2025

William, your satisfaction is our top priority. We look forward to your next visit! Take care!

Business Response

WOOSTER, OH

Shawn G|2018 GMC 2500HD Sierra

Confirmed Service Customer

8/16/2025

Quick and knowledgeable Service

8/18/2025

Shawn, we're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

COPLEY, OH

Jeffrey V|2025 GMC Yukon XL 1500

Confirmed Sales Customer

8/29/2025

My experience at Priemer was the best experience I have ever had purchasing a new car. The people at Priemer are great and CJ was fantastic to work with.

CHARLES WRIGHT

9/1/2025

Jeffrey, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MEDINA, OH

David L|2025 GMC Sierra 1500

Confirmed Sales Customer

10/28/2025

Very friendly people who have been extremely helpful in my purchase of this GMC sierra crew cab

ANTHONY GANNON

10/29/2025

David, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MAGNOLIA, OH

Kevin R|2025 GMC Sierra 1500

Confirmed Service Customer

10/31/2025

Appointment was on time and I was in and out quickly.

10/31/2025

Kevin, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

MEDINA, OH

Roger P|2018 GMC 1500 Sierra

Confirmed Service Customer

6/2/2025

Vehicle services oil change, repair 2 tires bead leak

6/3/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

RITTMAN, OH

Pauline C|2022 GMC Canyon

Confirmed Service Customer

6/20/2025

As always a good experience

6/23/2025

Pauline, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SEVILLE, OH

William C|2022 GMC 1500 Sierra

Confirmed Service Customer

7/29/2025

Fast and efficient.

7/30/2025

William, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

DOYLESTOWN, OH

Kayla O|2022 Chevrolet Trailblazer

Confirmed Service Customer

7/29/2025

Service was quick and through

7/30/2025

Kayla, it is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BARBERTON, OH

Robert K|2019 GMC Acadia

Confirmed Service Customer

9/10/2025

I always have a good experience at your dealership. I never have to wait very long.

9/11/2025

Robert, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WADSWORTH, OH

William C|2016 GMC Canyon

Confirmed Service Customer

10/30/2025

My experience with the Premier GMC Service department was exceptional. The service was prompt and after having driven my truck since service, it runs a nd operates excellently. My 2016 Canyon has run for 194k miles with minimum issues and maintenance from the Premier service staff when I did require service has been superb! Thank you Premier GMC!!!

11/2/2025

William, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!

Business Response

ORRVILLE, OH

Teresa E|2017 GMC Acadia

Confirmed Service Customer

11/7/2025

Clark,got my car in as soon as he could,knowing my medical needs. Eric gave me a loner even though they were short of vehicles,(but I was with the understanding if they needed it returned I definitely would comply. ) The work is always done in the most professional manner. I don’t trust anyone else to do the work on my car. It may be a little more expensive but you know the job is done right. Thank you . Teresa

11/9/2025

Teresa, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WADSWORTH, OH

D. M|2020 GMC Acadia

Confirmed Service Customer

11/10/2025

They handled my tire purchase and front end work quickly and professionally.

11/11/2025

We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

WADSWORTH, OH

James G|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

5/21/2025

I brought my truck in for some recall work. They finished quickly and everyone was friendly.

5/22/2025

James, it is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

Business Response

MEDINA, OH

Justine F|2025 GMC Sierra EV

Confirmed Sales Customer

5/28/2025

I recently purchased a new Sierra EV, and the entire experience was top-notch from start to finish. The staff was friendly, knowledgeable, and never pushy — they really listened to what I needed and helped me find the perfect truck. The sales process was smooth and straightforward, with no hidden surprises or pressure tactics. They were transparent about everything, answered all my questions with patience, and made sure I was comfortable every step of the way. Big shoutout to CJ Wright and John Doyne for going above and beyond — they made the whole experience enjoyable and stress-free. Thanks again for helping me drive away in a truck I love!

CHARLES WRIGHT

5/29/2025

Justine, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

LITCHFIELD, OH

Alan L|2026 GMC Terrain

Confirmed Sales Customer

7/1/2025

Eric Weber did a great job he was honest, kind and down to earth! We were in and out of there pretty fast, made us feel very comfortable

ERIC WEBER

7/3/2025

We're happy you found our staff to be so supportive during your experience here at Premier GMC. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

SEVILLE, OH

Robin S|2024 GMC Acadia

Confirmed Service Customer

7/9/2025

They were kind and meet all your expectations

7/10/2025

Robin, thank you for taking the time to leave a review for us at Premier GMC. We're happy we could meet your expectations! We hope to see you soon!

Business Response

CRESTON, OH

Daniel F|2021 GMC 1500 Sierra

Confirmed Service Customer

8/22/2025

Convenient and super fast

8/25/2025

Daniel, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MEDINA, OH

Phyllis B|2020 GMC Terrain

Confirmed Service Customer

11/12/2025

Everyone was very pleasant to talk to and the technician took the time to come in and ask me questions to make sure he did what I wanted instead of just doing it.

11/13/2025

Phyllis, thank you so much for your positive comments about Premier GMC! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ORRVILLE, OH

Shilo M|2013 Chevrolet 1500 Silverado

Confirmed Service Customer

6/18/2025

Robert was a pleasure to work with. Very courteous and joyfull. John is a great manager. Friendly, attentive and kind. He has helped our family with vehicle purchases in the past, he's definitely a keeper

6/19/2025

Shilo, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BURBANK, OH

Donald G|2024 GMC Sierra 1500

Confirmed Service Customer

6/18/2025

Everything was great.

6/19/2025

Donald, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

John E|2017 GMC Acadia

Confirmed Service Customer

6/27/2025

Fast and friendly service

6/29/2025

John, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NORTON, OH

Daniel K|2017 GMC 1500 Sierra

Confirmed Service Customer

7/9/2025

Friendly and accommodating to my schedule.

7/10/2025

Daniel, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WADSWORTH, OH

Thomas M|2019 GMC 1500 Sierra

Confirmed Service Customer

7/15/2025

no comments to write

7/16/2025

Thomas, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

WADSWORTH, OH

William C|2016 GMC Canyon

Confirmed Service Customer

7/16/2025

Service at Premier GMC has always been exceptional and the main reason I always have service on my GMC Canyon performed here. The staff is friendly and the technicians prove to be knowledgeable and capable. Thank you

7/17/2025

William, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

ORRVILLE, OH

Daniel C|2026 GMC Terrain

Confirmed Sales Customer

7/25/2025

A excellent customer service experience, as usual.

ERIC WEBER

7/27/2025

Daniel, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

NORTH LAWRENCE, OH

Raymond S|2026 GMC Canyon

Confirmed Sales Customer

11/26/2025

Easy, fast, honest.

AUSTIN MONTY

11/26/2025

Raymond, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

PENINSULA, OH

Timothy B|2025 GMC Sierra 1500

Confirmed Sales Customer

5/26/2025

It was the easiest I ever bought a vehicle. Sales staff was knowledgeable and easy to work with.

CHARLES WRIGHT

5/26/2025

Timothy, we appreciate you taking the time to leave us this feedback. Thank you for choosing Premier GMC and we hope to see you again.

Business Response

PARMA, OH

Nathan K|2025 GMC Yukon

Confirmed Sales Customer

6/29/2025

Quick and easy purchase experience

CHARLES WRIGHT

6/30/2025

We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

Business Response

SEVILLE, OH

Brian B|2025 GMC Sierra 1500

Confirmed Sales Customer

7/29/2025

Highly recommend buying from this dealership, cj was awesome, everyone stayed late just to accommodate me. Great prices, great service, great experience! Thanks so much!

CHARLES WRIGHT

7/30/2025

Brian, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

BARBERTON, OH

Michelle M|2021 GMC Yukon

Confirmed Service Customer

8/12/2025

I scheduled my appointment for an oil change online and it worked well, sometimes it feels like these systems don't work and you need to call them anyways. We dropped my vehicle off the night before and there was ample parking spots, I wasn't concerned with my vehicle getting scratched. As my vehicle was getting worked on they called me with updates. I will definitely do repeat business with this location.

8/14/2025

Michelle, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

MEDINA, OH

Alex Z|2020 Chevrolet Tahoe

Confirmed Service Customer

10/15/2025

Clark always takes care of our cars!!! Clark and his service crew are fantastic!!

10/17/2025

Alex, thank you for your kind review; we are happy to pass along your comments to the team here at Premier GMC! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

BARBERTON, OH

James M|2019 GMC Terrain

Confirmed Service Customer

10/24/2025

Great Service!

10/26/2025

James, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

HOWARD, OH

James M|2026 GMC Sierra 1500

Confirmed Sales Customer

12/9/2025

Austin Monty my salesman was very knowledgeable about Sierra pickup truck i bought.Bill the sales manager was great to deal with.The pricing on your web page was easy to understand and when I arrived at dealership price for vehicle was as stated on website. Which made buying very easy and pleasurable.

AUSTIN MONTY

12/10/2025

James, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

AKRON, OH

Chris K|2020 GMC Yukon XL

Confirmed Service Customer

12/12/2025

//

12/13/2025

Chris, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

WADSWORTH, OH

David L|2026 GMC Sierra 1500

Confirmed Sales Customer

12/12/2025

Very positive! Went out of the way to obtain the vehicle we wanted.

AUSTIN MONTY

12/13/2025

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ASHLAND, OH

Wendy W|2025 GMC Terrain

Confirmed Service Customer

12/16/2025

Love this place - people are the best - kind and caring - I won't go other places

12/18/2025

Wendy, wow, it's experiences like yours that really keep us motivated! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COPLEY, OH

John C|2024 GMC Sierra 2500 HD

Confirmed Service Customer

12/22/2025

very happy with service an car wash made it even better. ty

12/23/2025

John, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

VALLEY CITY, OH

Clark W|2021 GMC 1500 Sierra

Confirmed Service Customer

1/2/2026

Great service!

1/2/2026

We are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Premier GMC

Business Response

WADSWORTH, OH

Charles F|2026 GMC Terrain

Confirmed Sales Customer

1/7/2026

Friendly and fast service

AUSTIN MONTY

1/8/2026

Charles, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WADSWORTH, OH

Raymond G|2025 GMC Sierra 2500 HD

Confirmed Service Customer

1/14/2026

Very Up beat and answered all my questions

1/14/2026

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

BRUNSWICK, OH

Keith S|2023 Chevrolet Silverado 1500

Confirmed Service Customer

1/19/2026

Great service, quick and reasonably cheap

1/19/2026

Keith, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

RITTMAN, OH

Steve S|2023 GMC Sierra 3500 HD

Confirmed Service Customer

1/28/2026

Everyone was pleasant to deal with from the service advisor to the mechanic that took time to show the old parts to me and explain the repairs. I had my truck previously at another GMC dealership (4) times to handle the repairs, without success, that were made in one trip here.

1/29/2026

Steve, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ORRVILLE, OH

Gary C|2023 GMC Sierra 1500

Confirmed Service Customer

5/28/2025

No coffee

5/29/2025

Gary, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

SPENCER, OH

Andrew J|2014 GMC 1500 Sierra

Confirmed Service Customer

5/28/2025

my check engine light came back on less than 24 hours after leaving the place. I called the next morning, left a message and did not get a call back. Very disappointed.

5/29/2025

Andrew, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

Business Response

LYNDHURST, OH

Randy W|2025 GMC Sierra 1500

Confirmed Sales Customer

8/26/2025

CJ and Premiere GMC were great to work with. Smooth transaction.

CHARLES WRIGHT

8/26/2025

Randy, thank you for your kind review; we are happy to pass along your comments to the team here at Premier GMC! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WADSWORTH, OH

Michael W|2025 GMC SIERRA EV

Confirmed Sales Customer

12/3/2025

CJ was excellent. And straight forward.

CHARLES WRIGHT

12/3/2025

Michael, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

BLACKLICK, OH

George R|2023 Chevrolet Equinox

Confirmed Service Customer

12/12/2025

They tried us like family! Great dealership!

12/13/2025

George, we are so happy to read such a great review about Premier GMC! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MEDINA, OH

William W|2023 GMC 1500 Sierra

Confirmed Service Customer

1/21/2026

Everything went well. Fast service and friendly.

1/22/2026

William, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

WADSWORTH, OH

Dave C|2024 GMC Sierra 3500 HD

Confirmed Service Customer

2/8/2026

Everybody at the dealership was great to deal with and the service is done quickly and correctly

WADSWORTH, OH

John P|2012 GMC Acadia

Confirmed Service Customer

10/22/2025

i was in and out.

10/23/2025

John, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

BURBANK, OH

Gregory O|2021 GMC 1500 Sierra

Confirmed Service Customer

10/28/2025

Another great service experience from my friends at Premier GMC. Was in for an oil change prior to an out-if-state trip. Was alerted to worn out rear breaks and was able to have them replaced within an hour. The team also tested my battery and replaced the battery in my key fob. Great service and communication!

10/29/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WESTFIELD CENTE, OH

Clark W|2021 GMC 1500 Sierra

Confirmed Service Customer

12/2/2025

Great service!

12/3/2025

Clark, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

Business Response

WADSWORTH, OH

Rich W|2024 Chevrolet Silverado 1500

Confirmed Service Customer

12/5/2025

Clark Wilson always makes me feel like a friend and takes care of any issues I have with my truck quickly and efficiently.

12/7/2025

Rich, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WADSWORTH, OH

Samuel B|2017 Buick Enclave

Confirmed Service Customer

12/19/2025

excellent service

12/20/2025

Samuel, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

CRESTON, OH

Austin S|2020 GMC 2500HD Sierra

Confirmed Service Customer

1/21/2026

Austin did a great job

1/22/2026

Austin, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

NORTH LAWRENCE, OH

Steve N|2021 GMC Yukon

Confirmed Service Customer

1/25/2026

The tech was waiting at the door when I pulled in. He immediately took the car and started working. The paper work was completed and I was out the door in about 30 minutes! Job will done!

1/26/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

MEDINA, OH

Rodger R|2024 GMC Sierra 2500 HD

Confirmed Service Customer

2/11/2026

The team said it would take about a hr...It did...No problems....Keep up the good work...Rodger

NORTON, OH

Rick M|2026 GMC Sierra 1500

Confirmed Service Customer

2/11/2026

Great dealership. Their service department is excellent!

LODI, OH

D. M|2020 GMC Acadia

Confirmed Service Customer

2/11/2026

Went in for routine service and during the tire rotation they found a bolt imbedded in a new tire. It was too big to plug there so they recommended a place. I took it there and the problem was resolved. The mechanic also sought out and fixed the source of a vibrating noise. I'm very appreciative.

WADSWORTH, OH

Dawn T|2024 GMC Acadia

Confirmed Service Customer

11/26/2025

Everyone is always super nice. This time there was some confusion about the date of appt and we brought the car on the wrong day. They didn’t even tell us until we picked it up that they had us scheduled the following week. They just made time and did the oil change and service anyway.

11/26/2025

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

Business Response

DOYLESTOWN, OH

Marilou F|2026 GMC Terrain

Confirmed Sales Customer

11/26/2025

Eric was great to deal with. He was very professional and knowledgeable about the vehicles. Although busy the day I was in, he made me feel like I was important. I will be back to purchase more vehicles from them.

ERIC WEBER

11/27/2025

We're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WADSWORTH, OH

Richard U|2022 GMC Canyon

Confirmed Service Customer

12/4/2025

Excellent service and attention to what was needed in a timely manner, thank you!

12/5/2025

Richard, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WADSWORTH, OH

Beth P|2017 GMC 1500 Sierra

Confirmed Service Customer

12/14/2025

Expensive work this time around, but issues fully resolved and loving the truck again.

12/14/2025

Beth, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

WADSWORTH, OH

Samuel B|2024 GMC Acadia

Confirmed Service Customer

1/23/2026

I wasn’t even on the schedule and I walked in and Clark had another ride ready for me. Warmed up and everything. Within 2 hours they called me and told me it was done. A+ service.

1/24/2026

Samuel, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MEDINA, OH

Jeremy B|2019 GMC Acadia

Confirmed Service Customer

1/23/2026

Fast friendly and efficient.

1/25/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

CHIPPEWA LAKE, OH

Dennis K|2024 GMC Sierra 1500

Confirmed Service Customer

2/20/2026

Every time I take my vehicle there, it’s nothing but excellence

WADSWORTH, OH

Daniel D|2026 GMC Sierra 1500

Confirmed Sales Customer

2/26/2026

Austin was great to work with! He was kind, knowledgeable and not pushy! We would recommend him to our family and friends!

RICHFIELD, OH

Craig C|2019 GMC Yukon XL

Confirmed Service Customer

3/4/2026

Needed a new battery for my Yukon XL and the service was quick and handled professionally. The price was great too.

3/6/2026

Craig, we're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

WADSWORTH, OH

Ted P|2022 GMC Terrain

Confirmed Service Customer

11/2/2025

Service appointment

11/4/2025

Ted, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!

Business Response

WADSWORTH, OH

Beth B|2019 GMC Acadia

Confirmed Service Customer

11/27/2025

Wonderful experience as always. Efficient and reliable service department. Clark is the best!

11/28/2025

Beth, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WADSWORTH, OH

Timothy L|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

12/4/2025

very polite, not rushed and made future repairs costs plus current repairs very visible. no hidden costs.

12/4/2025

Timothy, we appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!

Business Response

DALTON, OH

Kevin V|2023 GMC Sierra 1500

Confirmed Service Customer

12/14/2025

Great customer service

12/14/2025

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

Business Response

SPENCER, OH

David T|2024 GMC Sierra 1500

Confirmed Service Customer

12/19/2025

As always, everyone at Premier GMC is great to work with.

12/21/2025

David, thanks! We always want to hear back from our clients and we're glad you had such a great experience with us! We sincerely value your business and look forward to your next visit!

Business Response

DOYLESTOWN, OH

James F|2023 GMC Sierra 2500 HD

Confirmed Service Customer

1/16/2026

Very nice

1/17/2026

We are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

Business Response

DALTON, OH

Jacob D|2023 GMC Sierra 1500

Confirmed Service Customer

2/2/2026

Dealership was great. The fact that my steering column needed replaced at 32k miles is exactly why customers leave GM as a brand and go-to Toyota or Honda... How embarrassing

MEDINA, OH

Nelson O|2014 GMC 1500 Sierra

Confirmed Service Customer

2/2/2026

As has always been my experience at Premier GMC, this urgent repair was done thoroughly and satisfactorily.

UNIONTOWN, OH

Peggy R|2026 GMC Acadia

Confirmed Sales Customer

3/1/2026

It was great the sales person Eric was really good! Everyone was so friendly

STERLING, OH

Douglas R|2026 GMC Sierra 1500

Confirmed Sales Customer

3/4/2026

Did your job well!

ERIC WEBER

3/6/2026

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

AKRON, OH

Samuel B|2017 Buick Enclave

Confirmed Service Customer

3/4/2026

Clark and Shannon both were great , picked up my wife's car and fixed it and then delivered it back home all without having an appointment

3/6/2026

Samuel, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

CRESTON, OH

Rick M|2023 GMC Sierra 1500

Confirmed Service Customer

1/15/2026

Great experience. Quick, easy. Very good customer service.

1/15/2026

Rick, we're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MEDINA, OH

Deborah K|2019 GMC 1500 Sierra

Confirmed Service Customer

2/27/2026

Seem to care about my concerns and worked towards getting it fix.

WADSWORTH, OH

Amy K|2020 GMC Yukon XL

Confirmed Service Customer

2/25/2026

//

WADSWORTH, OH

Dan D|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

3/30/2026

Great service

DOYLESTOWN, OH

Rodger B|2012 Chevrolet Equinox

Confirmed Service Customer

3/30/2026

They did great work on a very high mileage vehicle I have.

MEDINA, OH

Verona B|2018 GMC Acadia

Confirmed Service Customer

4/7/2026

Great Service

Shannon Andreff

4/7/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

WADSWORTH, OH

Rodney M|2021 GMC Terrain

Confirmed Service Customer

10/30/2025

The team at Premier GMC was very courteous and professional.

11/2/2025

Rodney, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

WADSWORTH, OH

Michelle M|2021 GMC Yukon

Confirmed Service Customer

1/20/2026

Scheduled maintenance on Yukon, they are respectful of your property, The staff is friendly and knowledgeable. We will continue to come back to this location.

1/21/2026

Michelle, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MEDINA, OH

Michael H|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

2/26/2026

Always friendly and professional

DOYLESTOWN, OH

Suzi A|2021 Chevrolet Equinox

Confirmed Service Customer

3/6/2026

Clark was great in taking care of the replacement of my tire sensors and let me know my air filters needed replaced. Great communication and service!

3/7/2026

Suzi, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WADSWORTH, OH

Sara B|2025 GMC Canyon

Confirmed Service Customer

4/4/2026

Always a wonderful job!

4/6/2026

We want all our clients to have a comfortable and stress-free experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CANAL FULTON, OH

Mark P|2025 GMC Canyon

Confirmed Service Customer

4/8/2026

I'm very happy with my service experience at Premier GMC. Everyone I came in contact was very friendly and helpful. I had a 1 pm appt and my truck was worked on upon my arrival and finished within 2 hours. The issue with my vehicle was completely resolved.

Shannon Andreff

4/10/2026

Mark, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WEST SALEM, OH

Terry B|2025 GMC Sierra 2500 HD

Confirmed Service Customer

4/8/2026

Had a warranty issue with my GMC they got me in and repaired with a very quick turn around on the repair

Shannon Andreff

4/10/2026

Terry, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MASSILLON, OH

JEFFREY F|2026 GMC Sierra 1500

Confirmed Sales Customer

4/22/2026

I had a great experience purchasing a new GMC Sierra. My salesman, Austin was very attentive and knowledgeable. I would definitely recommend Premier and the great sales team.

DOYLESTOWN, OH

Craig C|2019 GMC Yukon XL

Confirmed Service Customer

2/19/2026

I had a great service experience at Premier GMC with my 2019 Yukon XL. I had scheduled a oil change and I was in and out in 20 minutes. The price was great too. I had a discount mailing and GM rewards and together it was less than half price. Plus I received a free car wash. A win, win!

WADSWORTH, OH

Cynthia Z|2024 GMC Terrain

Confirmed Service Customer

4/16/2026

Polite, friendly, and efficient. Felt very welcome.

Shannon Andreff

4/17/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WADSWORTH, OH

Patrick S|2024 GMC Sierra 1500

Confirmed Service Customer

4/16/2026

Service work was completed in a very timely manner.

Shannon Andreff

4/17/2026

We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WESTFIELD CENTE, OH

Pauline C|2022 GMC Canyon

Confirmed Service Customer

2/12/2026

Prompt caring reasonable. And got my truck washed!

SEVILLE, OH

Roger P|2018 GMC 1500 Sierra

Confirmed Service Customer

2/12/2026

Repaired everything I requested in timely manner

RITTMAN, OH

Justin S|2025 GMC Sierra 2500 HD

Confirmed Service Customer

2/17/2026

Overall great experience, service department took vehicle on time for appointment, and completed the service while I waited.

GRAFTON, OH

Geraldine S|2026 GMC Terrain

Confirmed Sales Customer

3/3/2026

Excellent customer service from start to finish. CJ our sales rep was always quick to respond to my requests and concerns. I was able to take advantage of incentives offered. Chris in finance and Bill the general manager walked me thru steps to make it happen. I greatly appreciated the extra efforts.

CHARLES WRIGHT

3/5/2026

We're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Business Response

HINCKLEY, OH

Carrie R|2022 GMC Yukon XL

Confirmed Service Customer

3/3/2026

They were quick and attempted to resolve all my concerns. I'm waiting to hear back on 1 item that had to go to GMC for review

3/5/2026

Carrie, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

RITTMAN, OH

Joseph T|2026 GMC Sierra 1500

Confirmed Sales Customer

3/6/2026

Always a pleasure doing business with Premier

CHARLES WRIGHT

3/7/2026

Joseph, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WADSWORTH, OH

Melanie C|2026 GMC Terrain

Confirmed Sales Customer

2/11/2026

Very accommodating and personable

DOVER, OH

Kevin C|2021 GMC Acadia

Confirmed Service Customer

3/13/2026

It was an easy process and good to work with.

3/14/2026

Kevin, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

WADSWORTH, OH

Ricardo M|2025 GMC Sierra 1500

Confirmed Service Customer

4/8/2026

Service was quick and agent kept me informed all the time of the process

CLARK WILSON

4/9/2026

Ricardo, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

NORTON, OH

Jason O|2026 GMC Sierra 2500 HD

Confirmed Service Customer

3/14/2026

Great dealership and staff.

3/16/2026

Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything.

Business Response

RITTMAN, OH

Becky P|2023 GMC Terrain

Confirmed Service Customer

3/28/2026

Very through and quick service.

3/30/2026

We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

RITTMAN, OH

Keith R|2026 GMC Acadia

Confirmed Service Customer

4/8/2026

It was great. Service was great to deal with

CLARK WILSON

4/9/2026

Keith, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

NORTH ROYALTON, OH

Samuel B|2024 GMC Acadia

Confirmed Service Customer

3/4/2026

Amazing. In and out I’m about 25 minutes.

3/6/2026

Samuel, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

Business Response

MEDINA, OH

Nicole G|2025 GMC Acadia

Confirmed Service Customer

3/4/2026

Friendly, fast service. Clean waiting area.

3/6/2026

Nicole, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

WADSWORTH, OH

Dave G|2024 Chevrolet Silverado 3500 HD

Confirmed Service Customer

4/6/2026

This was my first time at Premier and I was very satisfied with the fast and friendly service. Will definitely be back.

Shannon Andreff

4/8/2026

Dave, we are very happy to have provided you with such a positive experience! Until the next time we meet, take care!

Business Response

BURBANK, OH