Premier GMC Reviews And Testimonials
Unsolicited reviews and testimonials that our customers have sent and authorized for distribution. We continually strive to make every visit to our dealership a memorable one.
We recently bought a Yukon Denali XL and were very pleased with the service we received from Jeff Mantz and Lynn Waggy. We felt no pressure from either of them while making our decision. They worked hard to find exactly what we were looking for. They gave us a fair price on our trade in. Jeff spent as much time as we needed to go over all the features of our new vehicle, helping set up some of our features.
The main thing that impressed me was when we told Lynn that we wanted the weekend to decide and her comments were "no problem, this is a big purchase and we want you to be comfortable with it". Really!?!? What a switch from other experiences!
We will be recommending Premier to our friends.
Jim and Mary Jo Young
My husband and the guys at Premier GMC surprised me for my birthday with a new GMC Sierra SLE. The salesmen all sang Happy Birthday to me. It was special. I would never think about buying a vehicle anywhere else. They also do all my maintenance on my trucks. Thanks you guys!
Christy Riedel
Dick Heck
It was nice to have a salesman listen to what I wanted and help me find it rather than be pushy and try to sell something that was only close to what I wanted like the Ford dealer.
Daniel Putnam
I looked for over 8 months to find the right vehicle and the right dealer. I found both at Premier with my 2011 Yukon. Premier is a great place to do business and I would highly recommend Premier for anyone looking for a new GMC.
Aaron Olson
I live in N.C. and had my van worked on just a week ago. They checked for state safety inspection and it passed. I came up to Ohio and had problems on the way up. I came to Premier GMC and they found serious problems that could have cauesed me to wreck. Thank goodness they found and corrected the problem. They probably saved our lives finding the problem. The place in N.C. didn't find anything wrong. The price for the repairs was reasonable.
Kevin Money
Even though I was not able to be there for the purchase of our 2010 LaCrosse on 03/31/11 at your dealership, Jim said you were very knowledgeable and understanding people to work with. Everything was handled very professionally and we received the title within the first week of ownership!
Lynn and Jeff were very responsive with my many emails about the vehicle before making the trip up north, so thank you for that. Premier went over & beyond expectancy putting Jim up in a hotel for the night and buying his breakfast. We have never been offerred such hospitality before.
This was well worth the 400 mile round trip journey to buy this vehicle & work with such a wonderful dealership!
Linda Howell
Just a word of thanks to Billy Casto, Jeff Mantz and Lynn Waggy for the recent purchase of two GM Certified vehicles for the family. Making a used purchase can often be a stressful decision, but Premier GMC removes the stress and makes the buying process a breeze. Best of luck in 2011.
Jim Popczun - Streetsboro, Ohio
William Dietry
We purchased our vehicle at this time because of the excellent job Lynn did finding the vehicle we wanted so quickley. Jeff also played a part in the sale.
Theresa Kec
This is by far the best experience we have had buying a car. We were so satisfied with the web site and phone conversations with the dealership we drove 2 hours just to buy this car......Thank you!
Rich Meadows
Premier GMC, Ltd. is a quality dealership. I am completely satisfied with my new 2011 Sierra purchase. I would recommend this dealership to anyone. John Doyne, Lynn Waggy and Jeff Mantz were very helpful during the purchase of my truck. Thanks for a great experience.
Matt Beck
Premier GMC is a fantastic dealership! We moved to Akron, Ohio area in 1989 and were not pleased with the service, etc. from other dealers and/or repair shops in the area. We purchased our first vehicle from Premier in 1995 (a used Yukon XL with 90,000 miles on it!) and have dealt exclusively with Premier since then. Including all of our family members, our oldest son's wife, and our youngest son's fiancee, we have purchased 19 vehicles from Premier. I would say we are completely satisfied with Premier and consider ourselves part of the Premier GMC family.
Anne Heckerman
Premier GMC, Ltd. lives up to it's name. Service is "Premier", Courtesy is "Premier"
S.N. - Wadsworth, Ohio
I received great service and a good experience.
Mark A. Smith
Since I live in a small town in Pennsylvania, I decided to broaden my new car search to include surrounding states. Your dealership is near Kent State, where my son attends college, which made its location reasonable for us. Premier GMC's website was thorough, attractive, simple to navigate and directed me to the information I needed to know. When we arrived at Premier, we found everyone there to be helpful, friendly and welcoming. I was happy to drive away in my new car! Thanks!
Lisa M. Boyle
I recently ordered a 2010 GMC Sierra 2500 HD from Premier and I couldn't be happier about it. My salesman, Paul Zollinger, made the entire process enjoyable. I've owned other trucks, but this is the first time that towing capacity is a key factor. This was an important purchase for me and I took a great deal of time evaluating the various options. Whenever a question popped into my head, Paul was always available to answer it. From the towing package to the paint color, he made sure that I got exactly what I wanted.
Kirk W. Gardner
Tony did a great job. He took the extra time to find what I wanted and the price I wanted. He went the extra mile for me on everything. I would recommend anyone to Tony for a car. As well as Tony, everyone did an awesome job. Billy made it easy to understand my credit options and Jen explained everything so I would understand it. Everyone at Premier made buying my first car an enjoyable experience.
Josh Campbell
Our recent visit to Premier GMC, Ltd. dealership was very successful. The car salesman, John Doyne, was very nice and polite and helped us out with everything we needed.. We would highly recommend him and this dealership to anyone looking to buy a vehicle.
Diana Webb
I called Billy Casto on a Saturday morning to inquire about any GMC trucks he may have available that would meet my needs. Almost instantly, he found several to choose from. He and Tony Depietro went to work. By Monday evening, my wife and I were on our way home in a shiny new truck. Everything from inquiry, financing to trade in was "Johnny on the spot". We have purchased vehicles before from Premier and that's what brought us back. Their service department is great also. To say the least, we are pleased to make Premier our dealer of choice. Other should too.
William A. Reep III
Premier GMC was by far the best dealership web site I was on and also very user friendly and informational, I like that I could put faces with who I was speaking to on the phone which by far made me more at ease when I arrived there and met Jeff in person. What a great dealership and sales staff they have, I enjoyed talking and laughing with them and their honesty and how courteous they all where. I went in telling Jeff I was on a time line and what I wanted to pay a month and what I trading in and willing to put down, Jeff took my info., I left, he called me back a few hours later and sold me my first ever GMC product and SUV.. WOW. Nice vehicle all around, I am very happy and proud to drive your product around and enjoy the ride and features.... Thanks Jeff and staff at Premier.
Tim Billings.
Thank you so much for your prize donation towards our fund raiser for Gary Cowling, Because of your generosity, we were able to raise over $6,300.00 to help with his expenses. Your contribution was greatly appreciated as well as you compassion for his situation.
Thanks again for your kindness.
Rebecca Schoeck, Patricia Schoeck, Chairpersons
" After being in the car business for 53 years, I finally had to purchase my first car. The only place to go is Premier GMC, Ltd.. Tom Casto and his staff are so easy to deal with , they really made the purchase a pleasurable one, just like what I had with my customers over the last 53 years. I highly recommend Tom and Premier GMC, Ltd. to everyone, especially my past customers and friends. "
Clare Ruttan
I recently purchased a 2008 GMC Sierra from your dealership, Paul Zollinger was my sales representative; and a great one at that he was. I can't say enough about how pleased I am with not only how he treated me but how hard he worked to see that I knew everything I needed to know. He was polite, hardworking and funny - everything a sales person should be (in my opinion). I was so impressed, I've since referred my husband and others to him.
Anyone that asks me about purchasing a vehicle I will, with great confidence, refer them to your dealership.
Thanks to Paul for such a great experience and a great truck.
Debbie Kiley
" As a woman who knows nothing about mechanics, I was discouraged when my 135k mile car was making yet another annoying noise. Here I go again, I’m totally at a service department’s mercy. I didn’t want to dump anymore money into my car, I just wanted to squeeze a few more months of driving out of it. I took the car to Premier GMC, Ltd. and asked Dave, the service manager to take a look. In about 10 minutes he returned and told me the car had a lot of miles and when the engines get older they make some noise, but it was perfectly safe to drive. He advised that I be diligent about my oil changes. I couldn't believe it! He didn’t even charge me! A service guy who didn't try to soak me for a grand? I was ecstatic! Dave proved to me that there is a place to go for service where I’ll get some straight advice. I will return to Premier for all my service work. "
Kim R. – Massillon, Ohio
I just want to express my gratitude to Ted & Premier for making my daghters first homecoming the BEST. I could not have afforded a limo and YOU made it possible !! I am a single parent with 2 children and we have been on our own for 9 years. She is now 14 yrs. old, and I so wanted this dance to be special. You and my friends made it possible! I bought her dress at a consignment shop, she spent her own babysitting money on her shoes which she got for $3.00 at the same consignment shop. My friend did her hair (who is a senior at WRH in cosmetology) , her dad paid for her nails and her boyfriend paid for her ticket and bought her dinner at the Galaxy. Her boyfriends mom paid Ted (the tip). It was a magical evening for both of them. She said "the limo was the best part of homecoming". Here are some pictures of her evening.
Thank you SOSOSOO much !!!
MT
I wanted to take this opportunity to thank you and your friendly staff for the warm hospitality, assistance in purchasing my vehicles last weekend (G6), but most importantly the food. (ha ha) I have already recommended you and your dealership to a couple of my friends who will be purchasing vehicles in the near future and will definitely be coming back again once I am in the market for my next vehicle.
Again, thank you very much for your assistance and excellent service and for making the sale of my car go as smoothly as possible.
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